1. How do I order a book?

BOOKSELLERS:
Please order from your sales representative. For territories, click Trade Sales or contact customer service via phone (800) 462-6420 8a.m. to 6p.m. EST, fax (800) 338-4550, or email custserv@nbnbooks.com.

LIBRARIANS:
Please contact customer service via phone (800) 462-6420 8a.m. to 6p.m. EST,
fax (800) 338-4550, or email custserv@nbnbooks.com.

INDIVIDUALS:
Please contact your local or online bookseller or contact customer service via phone
(800) 462-6420 8a.m. to 6p.m. EST, fax (800) 338-4550, or email custserv@nbnbooks.com.

FOREIGN BOOKSELLERS:
Contact our foreign sales representatives.

FOREIGN LIBRARIANS:
Contact our foreign sales representatives.

INDIVIDUALS FROM ABROAD:
Please contact your local bookseller or online bookstore, or contact:

NBN Plymbridge
Estover Road
Plymouth, UK PL6 7PY

Phone: 44-1752-202-301, Fax: 44-1752-202-303
Email: orders@plymbridge.com

2. How do I check on the status of an order placed through Ivan R. Dee?

Please contact our customer service department at National Book Network with any questions regarding an order via phone (800) 462-6420 8a.m. to 6p.m. EST,
fax (800) 338-4550, or email custserv@nbnbooks.com.

3. What is the difference between an examination copy and a desk copy?

Examination copies are provided to professors considering a book for use in a course. Paperback examination copies are available for $5.00 each to cover shipping costs (limit 4).

Desk copies are available at no cost once a book has been adopted for a class and an order has been placed with the college or university bookstore.

4. How do I request an exam copy?

Please visit the Academic section to view subject areas and accompanying titles. We are pleased to send complimentary examination copies of our paperback titles, but because of rising postage and handling costs we require $5.00 per book to defray these expenses. Please send a check or money order with your request on university letterhead, stating the name of the course and anticipated enrollment. Limit four titles per request. HARDCOVER BOOKS WILL NOT BE SHIPPED.

Mail to:
College Department
Ivan R. Dee, Publisher
1332 North Halsted Street
Chicago, IL 60642

5. How do I request a desk copy?

If you have adopted a book for your course, please fax or mail your request to Ivan R. Dee on university letterhead with the name of the course, expected enrollment, and the title of the book being used. No phone or email requests taken.

Fax to: (312) 787-6269

Mail to:
College Department
Ivan R. Dee, Publisher
1332 North Halsted Street
Chicago, IL 60642